Privacy Policy
How AVORA collects, uses, stores, and protects personal information when users discover adventures, join trips, create experiences, and communicate through the app.
1. Overview
AVORA is an adventure app that allows users to discover adventures, join experiences, create their own trips, and meet new people through shared activities. This Privacy Policy explains what information we collect, how we use it, and the choices available to users.
2. Information We Collect
- Account details such as name, email address, profile information, and profile photo.
- Adventure-related content such as trip titles, descriptions, schedules, locations, chat messages, and participant activity.
- Device and usage information such as app interactions, log information, and approximate technical diagnostics.
- Location information if a user chooses to enable location-based features.
3. Google Sign-In
Users may choose to sign in with Google. AVORA may receive basic approved profile information, including name, email address, and profile picture, only as needed to authenticate users and provide the service.
4. How We Use Personal Data
- To create and manage accounts.
- To show adventures, hosts, group information, and related app content.
- To support messaging, account support, and service-related communication.
- To improve the app experience, protect the platform, and investigate misuse or safety concerns.
- To comply with applicable legal obligations.
5. Sharing of Information
AVORA may share information with service providers that help operate the app, with other users when profile or trip information is intentionally visible in the app, and when required by law or valid legal process. AVORA does not sell personal data.
6. Location Data
If enabled by the user, location information may be used to surface nearby adventures, make discovery more relevant, and improve the user experience. Users can manage location permissions through device settings.
7. Data Retention
AVORA retains personal data only for as long as reasonably necessary to provide the service, operate the platform, resolve disputes, enforce agreements, and meet legal, fraud-prevention, or security obligations.
8. User Rights
Depending on location, users may have rights to access, correct, or request deletion of personal information. Requests can be sent to info@avorasupport.com.
9. Account Deletion
Users may request deletion at any time. Upon verified request, AVORA will delete or anonymise eligible personal data, although some information may be retained for legal, security, fraud-prevention, or record-keeping purposes.
10. Children’s Privacy
AVORA is not intended for children under 18. We do not knowingly collect personal information from children.
11. Security
We use reasonable administrative, technical, and organisational measures intended to protect personal information. However, no system can guarantee absolute security.
12. Changes to This Policy
AVORA may update this Privacy Policy from time to time. Continued use after an updated version becomes effective indicates acceptance of the revised policy.
13. Contact
Questions about this Privacy Policy can be sent to info@avorasupport.com.